Afterward, the purchased audiobook will be unlocked in the app and saved to the user’s library. Instead, it will offer previews of the book’s content for free, but users will be directed to Spotify’s website to complete their purchases, the company told reporters. Unlike Audible, which sells subscriptions and “credits” to buy audiobooks via in-app purchases, Spotify will not be using the app stores’ own payment systems for its audiobook sales. The company also said royalty rates will be consistent with industry norms, but these vary by publisher. Plus, he added, it could work for authors who may not have found their audience in the past. “We think that a more fluid pricing model would actually allow for both an audience that has never consumed this format to start consuming it on Spotify,” explained Nir Zicherman, Spotify VP and Global Head of Audiobooks and Gated Content, in a briefing. Spotify intends this to be one of the key differentiators and competitive advantages of its service. It's their billing account.Unlike other platforms, however, every title is individually priced instead of there being a single, consistent price across all books in the catalog. Then they'll submit a refund if you state that you don't recognize the provided emails.Īlso - "Spotify USA 8777781161 NY" is not a fraudulent account that some on here are claiming. They'll ask you if you recognize emails related to the account charges and if you don't, they'll transfer you to a specialist who'll further investigate. Once you explain the situation to a rep you'll have to fill out a form to provide the first 6# of your credit card, along with the last 4#. Click "Message us" under "Send us a message". Scroll down on the main page under "Useful Links", click "Support", scroll down again to "Useful Links" and click "Contact Spotify". I had three recurring charges on my credit card with the description "Spotify USA 8777781161 NY". My wife has one free account with Spotify so I had to use her login information in order to contact customer support, so this may not help for those that do not have any account w/Spotify. You cannot call Spotify, you have to login and chat with customer service.
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